I am extremely disappointed by easyJets attitude toward customers when things go wrong. I recently had a 3 hour delay for an easyJet flight out of Prague to Stanstead which meant I missed easyJets connecting flight to Edinburgh. The customer services response? Either sleep in the airport until a flight was available the next day or take a flight from Luton to Glasgow. When I choose the later option I incurred expenses of over £150. When I asked easyJet for compensation their attitude was "tough luck, try and claim off your travel insurance".

I for one will never be traveling with easyJet again.